Apple addresses iPhone slow down

Apple made headlines last week when they confirmed that they were slowing down performance on older iPhones when the battery had degraded. The media coverage caused a stir with several click bait headlines.

Apple confirmed last week that once a battery degrades significantly to prevent damage to components and random shutdowns they slowed down the performance to enable the device to continue to operate.

Apple has now issued a statement that says, batteries are “consumable components,” and is offering anyone with an iPhone 6 or later a battery replacement for $29 starting in late January through December 2018 — a discount of $50 from the usual replacement cost.

Apple’s also promising to add features to iOS that provide more information about the battery health in early 2018, so that users are aware of when their batteries are no longer capable of supporting maximum phone performance.

Apple said “We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making. First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.”

You can read the full open letter here.