How To Fix “Unfortunately this app has stopped working” on Android


One of the more common Android issues which a lot of users will have experienced is the popup notification “Megabox has stopped working” This can be caused by a few different things which I will run through below.


  1. The cached data has become corrupted.

  2. The App you are running is not up-to-date

  3. Your Google Play Services needs Manually updated

  4. The Version of Android your device runs on is not compatible with the app


METHOD 1 =  Clear the Cache & Try Again

Your first possible fix is to check if the cached data has become corrupted. To do this you clear the cached data for an app force close and relaunch.

Steps to clear the cache and fix

  1. Go to your devices main setting menu

  2. Scroll down & click on APPS

  3. Find the App with issues name on the list & click on it.

  4. Click on STORAGE

  5. Click CLEAR CACHE

  6. Exit Storage section

  7. At the top of the main app settings page click FORCE STOP

  8. Return to your homepage and relaunch the app.

If after you have successfully cleared the cached data the issue still persists move on to method 2 in our fixes and reset the application.

METHOD 2 =: Reset the Application

Note: Clearing the data will delete all your app’s data, information, and reset the settings of the app to factory settings (As New). If you do not have a back up of the app and wish to save a copy of the stored information on the app please make a back before going any further.

Steps to clear App data

  1. Go to the Settings menu on your Android device.

  2. Scroll down and look for APPS

  3. Scroll down to find the desired app and click on it.

  4. Click on “STORAGE option“.

  5. Now, you will find two options as – “CLEAR DATA” and “CLEAR CACHE“. Simply, click on “CLEAR DATA“.

  6. Exit STORAGE option

  7. At the top of the Apps main setting page tap FORCE STOP

  8. Finally, re-launch the application. If the app required user’s authentication, then it will ask you to re-enter your credentials in order to sign in again.

If Methods 1 & 2 have not solved your issue then your next step will be to completely uninstall the app and reinstall a fresh version that is Up-to-date.

METHOD 3 = Reinstall or Update the application

If there is an update available for the app at the Google Play Store, Update the app and check for issues again first.

Steps To Uninstall the app

  1. Go to main settings menu

  2. Scroll down to APPS

  3. Find the app in question on the list and tap on it


  5. Confirm Uninstall when prompted

  6. Reboot your Device (Guide below)

  7. Download new Up-to-Date version of the app

  8. Launch app

If your issues have still not been fixed you may now move onto Method 4 of our fixes.

METHOD 4 = Manually update your Google Play Services.

Another common cause of this error is when Google Play Store has been updated but the Google Play Services was not able to Auto update itself and needs a little help in order to do so.

Steps to Manually update your Google Play Services

  1. Go to the main settings menu on your device

  2. Scroll down to APPS

  3. Find GOOGLE PLAY SERVICES on the list

  4. Clear the Cache data as you did above

  5. FORCE STOP the app as you did above

  6. Reboot your device

If by this stage your issues still persist there is one last thing to try before taking drastic action.

METHOD 5 =  Install an older version of the App

Sometimes updating an app fixes the issue but on the contrary, If you are running a device with an older version of the Android Operating System it may actually make your isses worse. In order to fix this you can also try installing an older version of the app by downloading the APK package.

Steps to using an older version of the app

  1. Go to your chosen APK source (APK Mirror)

  2. Search for the app in question and tap on it

  3. Go to Available downloads

  4. Find the most up to date version and go back one or two versions

  5. If there is a version you remember working well on your device use that

Note: It is not advisable to download APK packages from 3rd Party stores or sites. So, make sure you are downloading the APK file from a trusted site like which verifies the legitimacy of every package before publishing it.

METHOD 6 = : Perform a Factory Reset

The only option you have got at the end is to perform a factory reset. However, we would not recommend doing this unless you are encountering this issue on multiple apps or if you are sure that you can restore your data easily after doing the Factory Reset. WARNING, THIS WILL DELETE ALL DATA ON THE DEVICE. Please ensure you back up anything you do not want deleted before going any further.

Steps to perform a factory reset to fix

  1. Open the Settings menu on your Android device.

  2. Scroll down to find the “BACKUP & RESET” option.

  3. Click on “FACTORY“. Now, you will now get some on-screen instructions. You just need to read them and think before proceeding doing the Factory Reset.

  4. Once the Factory Reset is complete your device will be set back to how it was when it left  the factory or when you first bought it.


Steps to Reboot your device

  1. Tap and hold the Power button and the Home button until you see a prompt with a “Power off” option

  2. Tap “Power off”.

  3. Tap OK on the “Power off: Your phone will shut down” prompt.

  4. Wait a few seconds and then press the power button to start the device again

In conclusion

I do understand how frustrating the “Unfortunately this app has stopped” error can be. I only hope the fixes above help you to solve your issues preferably before you get to the factory reset option.

#Android #Androidissues #Apk